June 5, 2015
Dear
Cathy:
I am a
female and I bought a new car at a dealership but I believe it is a lemon. I have had to take it back in for service several
times for the same thing but they have yet to fix it. The people at the dealership, including the
salesman who sold me the vehicle, have very bad customer service -- so what are
my options? Car Trouble, California
Dear Car
Trouble:
A lemon
is a new car that breaks down repeatedly for the same reason and cannot be
repaired. Each state has a Lemon Law to
protect consumers by allowing the car buyer to exchange the flawed vehicle for
a new one or have the manufacturer buy it back.
In most
states, the Lemon Law applies to problems that arise during the first year at
12,000 miles of ownership. If you have a
new vehicle with serious problems, you need to document everything. Keep records of every phone call or repair
attempt.
That’s
why it’s important that the repair work tickets are written correctly in case
you have to invoke your rights under your state’s Lemon Law. You can contact the administrator of your
state’s Lemon Laws and learn more at http://www.CarLemon.com
or http://www.Autopedia.com.
You can
learn more info on how to buy a new or used vehicle and how to keep up the maintenance
on it by reading “A Woman’s Guide To Buying A New or Used Vehicle: Everyday
Secrets You Should Know” (Part 1 & Part II) – available only as an e-book at
http://www.AngelsPress.com.
No comments:
Post a Comment